12 HoursIN401Level 4
for Executives and Senior Leaders
Building rapport is a key skill of top negotiators. Those who master influence and negotiation are likely to have positive outcomes with employees, other management executives, partners, clients, customers, and the public at large. They develop trust and likeability by maintaining control of their emotions, and understanding the needs, desires, and thought process of the people they work with.
FormatOnlineCertificateUpon Completion
Objective
- Learn to recognize and interpret interpersonal signals in both face-to-face and virtual settings across cultures generations and geographies.
- Learn how cultural and cross-border differences can influence negotiations in significant ways.
- Understand different strategic choices and interpersonal skills that drive success to create a win-win scenario.
- Experience negotiations with multiple stakeholders in real-life business scenarios.
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