4 HoursIN101Level 1
for New or First-time Managers
Understand the power of persuasion and what it means to use your influence to impact an outcome. Understanding thoughts, actions and behaviors has an either or consequence. Oftentimes we have to understand what we are getting behind in the workplace in order to come up with a shared solution.
FormatOnlineCertificateUpon Completion
Objective
- Learn how commitment to a position is the first step in the art of persuasion.
- Become aware of how the influence of others influences your decision making.
- Understand the basics of negotiation and the difference between persuasion and influence.
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