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12 Hours

CM401Level 4

for Executives and Senior Leaders
March 23, 2023 03:00 p.m. EST
May 11, 2023 03:00 p.m. EST
Clear

$345.00

Respecting another’s viewpoint is key to deflating potential conflicts in the workplace. The pause technique coupled with the self-awareness of unconscious thought patterns can immediately change a potential conflict into a productive and clarifying conversation. You will develop skills to mitigate the eight typical causes of conflict.

FormatOnlineCertificateUpon Completion

Objective

  • Understand the different elements of conflict by defining disruptive and constructive conflict.
  • Identify causes of organizational conflict and create an environment to reduce negative conflict.
  • Take ownership of conflict with an action plan that includes development of conflict management skills.

Respecting another’s viewpoint is key to deflating potential conflicts in the workplace. The pause technique coupled with the self-awareness of unconscious thought patterns can immediately change a potential conflict into a productive and clarifying conversation. You will develop skills to mitigate the eight typical causes of conflict.

Additional information

for

Executives and Senior Leaders
duration

12 Hours
level

Level 4
page_name

401
objective

Understand the different elements of conflict by defining disruptive and constructive conflict., Identify causes of organizational conflict and create an environment to reduce negative conflict., Take ownership of conflict with an action plan that includes development of conflict management skills.
abbr

CM

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