4 HoursIS101Level 1
for New or First-time Managers
Developed interpersonal skills have a propensity to project a positive attitude and look for solutions to problems. Understanding emotional intelligence and applying skills are the beginnings of a great leader.
FormatOnlineCertificateUpon Completion
Objective
- Evaluate the attributes to build successful interpersonal skills.
- Identify patterns of thought, feeling and behavior to accelerate your ability to adapt and perform with excellence as circumstances change.
6 HoursIS201Level 2
for High-potential, First-time Managers
As part of human conditioning, we as individuals tend to look at things from our own perspective. We see things through our own filter. By understanding other perspectives, you create an opportunity to build and better employee relationships. This is the basis for empathy.
FormatOnlineCertificateUpon Completion
Objective
- Identify key elements of empathy as it relates to others in a team environment.
- Learn techniques to encourage flexibility and inclusion in an effort to reduce stress and build trust in your team.
- Learn active listening to interact and respond to others.
8 HoursIS301Level 3
for Mid to senior level leaders
Strong working relationships are essential to your organization and their success. Interpersonal Skills are foundational to creating strong employees, teams, leaders, and organizations. Employees need the ability to adapt and evolve for companies to grow and thrive. Developing interpersonal skills allows organizations the flexibility to stretch and pivot in order to reorganize and regroup and meet shifting customer needs.
FormatOnlineCertificateUpon Completion
Objective
- Learn skills on how to connect with people projecting confidence, credibility and trustworthiness.
- Focus on communication skills and competencies to build mutual understanding and connectivity with others regardless of your role.
- Value and respect yourself at a deep level.
- Discern between your external world and your internal experiences.
12 HoursIS401Level 4
for Executives and Senior Leaders
Developing your interpersonal skills increases your self-awareness and strengthens your ability to better understand others. Gain a better understanding of your communication style and how it differs from others, and learn to use that understanding to communicate effectively—verbally and nonverbally.
FormatOnlineCertificateUpon Completion
Objective
- Discover an interpersonal skills model to create an action plan for the skills you want to develop or improve
- Apply positive and productive communication techniques to various types of interactions by receiving feedback from others
- Create supportive workplace relationships by treating others with respect, trust and dignity.
- Understand the four Paradigms to success and the difference between success and survival.
16 HoursIS501Level 5
for Executives and Senior Leaders
This course will help you identify the four paradigms in greater detail in the workplace and how core beliefs create a filtering system for success or failure. You will understand the difference between conscious and unconscious awareness, and learn how to be neutral in opposing viewpoints.
FormatOnlineCertificateUpon Completion
Objective
- Learn how to change feelings and behaviors when an undesirable outcome unfolds.
- Know ways to improve the verbal skills by asking questions and communicating with sensitivity to others.
- Learn how to discern facts from emotions.
- Applying key interpersonal skills to facilitate delegation and meetings.