12 HoursIS401Level 4
for Executives and Senior Leaders
Developing your interpersonal skills increases your self-awareness and strengthens your ability to better understand others. Gain a better understanding of your communication style and how it differs from others, and learn to use that understanding to communicate effectively—verbally and nonverbally.
FormatOnlineCertificateUpon Completion
Objective
- Discover an interpersonal skills model to create an action plan for the skills you want to develop or improve
- Apply positive and productive communication techniques to various types of interactions by receiving feedback from others
- Create supportive workplace relationships by treating others with respect, trust and dignity.
- Understand the four Paradigms to success and the difference between success and survival.
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